Privacy Policy
Last Updated: January 2025
The Kid's Place Pediatric Dentistry ("we," "our," or "us") is committed to protecting the privacy of our patients and their families. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or our dental practice.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Contact information (name, email address, phone number, mailing address)
- Patient information (child's name, date of birth, medical/dental history)
- Insurance information
- Payment information
- Appointment scheduling information
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information
- Pages visited and time spent on our website
- Referring website addresses
2. How We Use Your Information
We use the information we collect to:
- Provide dental care and treatment to your child
- Schedule and manage appointments
- Process payments and insurance claims
- Communicate with you about appointments, treatment plans, and dental health
- Send appointment reminders and follow-up communications
- Improve our website and services
- Comply with legal and regulatory requirements
3. HIPAA Compliance
As a healthcare provider, we are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled in accordance with HIPAA regulations and our Notice of Privacy Practices, which is provided to all patients.
Your health information will only be used or disclosed as permitted by law and as described in our Notice of Privacy Practices.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our practice (e.g., appointment scheduling systems, payment processors, dental labs)
- Insurance Companies: To process claims on your behalf
- Other Healthcare Providers: When referrals or coordinated care is necessary
- Legal Requirements: When required by law or to protect our rights
5. Third-Party Services
Our website may use third-party services including:
- Dental4.me: Online appointment scheduling
- Cherry: Patient financing options
- Google Analytics: Website analytics
- Elfsight: Review display widget
These services have their own privacy policies, and we encourage you to review them.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
As a pediatric dental practice, we routinely collect information about children. We only collect information about minors from their parents or legal guardians, and such information is used solely for providing dental care and related services.
9. Your Rights
You have the right to:
- Access your personal information
- Request corrections to your information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Request a copy of your health records
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page.
11. Contact Us
Questions About Our Privacy Policy?
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
The Kid's Place Pediatric Dentistry
1101 S Main Street
Boerne, TX 78006
Phone: (830) 239-5411
Email: frontoffice@thekidsplacedds.com